Proficient in Microsoft Office including Excel, Word, Power Point, and MS Project.Ability to provide presentations on topics related to quality improvement issues.Excellent organizational, analytical, and problem-solving skills.Exceptional oral and written communication skills.Two years previous work experience in Quality and/or Process Improvement.Director of Operations and Process Improvement.Co-facilitate monthly Quality Improvement Committee meeting.Analyze client and family satisfaction data as well as client quality data.Assist in the investigation of quality of care concerns and critical incidents/sentinel events. Assist in the design/development of standardized reports relative to clinical care, service line analysis, comparative data and statistical analysis including but not limited to statistical process control charts.Assist multidisciplinary teams and departments system-wide in meeting quality related goals.Analyze data and prepare concise, accurate and meaningful quality management reports in accordance with organizational procedures.Identify trends and patterns of deficiencies within the medical record evaluate results, identify and communicate areas for improvement within the system.Conduct quality record reviews to ensure providers’ compliance with policies, state and federal standards, participate in other monitoring assignments, as required.Skyland Trail, a nonprofit mental health residential treatment program for adults and adolescents in Atlanta, is seeking a Quality Improvement Coordinator who will serve as a resource for continuous quality improvement throughout the organization by conducting quality reviews through auditing, responsible for coordinating quality improvement initiatives impacting core clinical and operational processes required for licensure and accreditation. Job Category: QA - Quality Control Description
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